Exchanges & Returns
You can return any item for an exchange or a refund, within 3 months of delivery.
Should you encounter a quality issue (we hope it never happens, but nobody is perfect), we will be responsible for the cost of returning the item to us.
If you wish to return an item for any other reason, you are responsible for the return shipping costs and you are free to use any method (you can use the post / mail service or any other carrier). And in case of an exchange, once we have received your returned item, we will send you the replacement item free of charge, the shipping costs being at our charge.
In all cases, please send us an email before doing any return to firstname.lastname@example.org and we will explain to you how to proceed and we will communicate the return address to you.